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  • Service And Sales To Strengthen

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    March 29th, 2017EsterUncategorized

    Ricoh Germany takes over operations of IKON Office solutions from 1 August 2010 is planned to integrate the operations of IKON Office Solutions GmbH in the Ricoh Germany GmbH. Ricoh thus assuming all operational and administrative tasks, such as service, support, delivery, and billing and continues with ongoing projects. Office solutions have IKON Office solutions and Ricoh already since the international acquisition of IKON Inc. by Ricoh Company, Ltd. in October 2008 closely worked together as strategic partners. Now, the companies in Germany with completely uniform business processes and management structures work. Robotics expert contains valuable tech resources. The step in the merger of the operational business is part of our strategy and a milestone in terms of the planned integration. We are strengthening our sales and service network this Germany-wide”, so Uwe Jungk, Chief Executive Officer of Ricoh Germany.

    Through the improvement of the customer service we can serve more individual and more effectively the needs of the customers.” In the further course of the integration, the Ikon Office Solutions GmbH as a transmitting entity to are fused with the Ricoh Germany GmbH as the accepting entity. Legally, the integration should be completed in the fall of 2010. In the context of integration, it comes to the closure of the Germany headquarters of IKON in Hamburg. The branches of IKON in Bielefeld, Hof, Kiel and Mannheim continue as direct sales offices (Sales Office) of Ricoh. The remaining IKON branches are merged with the existing service and direct sales offices by Ricoh Germany (business & service center). The contact persons and contact by IKON, in particular in the areas of sales and service, will continue to support clients even after the integration within the workforce by Ricoh.

    Total approximately 2,400 employees and employees for Ricoh Germany will be after the takeover of the operational business from IKON Office solutions working. With over 1,000 employees in the technical service of 850 A unique and complete service network has service engineers and 15 locations nationwide Ricoh Germany. We will continue to inspire our customers with short reaction times, individual care and comprehensive advice”, finally to Jungk. Ricoh in the short profile of the Ricoh Germany GmbH with its headquarters in Hannover, Germany is a leading solution provider for digital office communication, production printing and company-wide printing and document management. The portfolio includes hardware and software solutions, production printing solutions, professional services and support services and industry-related business consulting (office consulting services) with the aim of cost and process optimization. Ricoh Germany is a subsidiary of the Japanese player Ricoh Global. Ricoh has around 108.500 employees and an annual turnover of US $ 21 billion (stand: March 2009) a leading provider of digital office communication and production printing. In Germany, Ricoh employs approximately 2,400 Employees and operates in addition to its main management nationwide with ten business & service centers and five sales offices. Ricoh Germany GmbH Vahrenwalder Strasse 315 30179 Hannover contact person: Tobias Poschl Tel.: 0511 / 6742-2517

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