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    June 7th, 2013EsterUncategorized

    Five business skills essential for success are concentration, judgment, organization, innovation and communication. Michael Faraday overview, history and alcanceEl advancement of technology, the dynamic development of many markets where enterprises play a significant role in its operation, has led to many companies to identify with the importance of models of quality management that benefits them. Companies know that to conquer markets, keep them require the need to ensure a suitable product. Make your own survival, looking for a loyal clientele. Give way to good management of quality as a strategic positioning in the market, looking for a competitive advantage in this way.Has been said, that the European EFQM Excellence model, aims to create a framework which, taking into account that each organization has its own characteristics, be sufficiently broad as to which any organization or organizational unit to carry out the self-diagnosis of the quality of its management.It is known, that fourteen major companies decided to create the European Foundation for quality management (European Foundation for Quality Management, known by its initials EFQM). Just a frame of reference was established in what is known as a European model for total quality management. Although each organization is unique as Francisco Cormas points out, this model offers a general structure of criteria that can be widely applied to any organization or part of an organization. It is important to emphasize that you it’s a model oriented towards self-evaluation, as indicates it Cormas, is that companies have a guide that allows them to know in which States are in that direction must be routed or actions should be undertaken to stop advance and improve their situation.The Declaration of principles on which is based said model is: customer, employee satisfaction and satisfaction and impact on society are achieved through leadership initiatives, policy and strategy, management of personnel, resources and processes that eventually lead to excellence in business performance.

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