Ludwigshafen-based IT company Fasihi GmbH according to internationally recognized standard ISO 9001 certified Fasihi GmbH is bit concerning customer orientation and quality. The Ludwigshafen IT company now meets the high standards of the internationally recognized ISO 9001 standard. This officially by the competent Department of the technical Academy Wuppertal TAW CERT, certified. Managing Director Saeid Fasihi: “thus we prove, that our products and services meet the expectations of our customers and the business processes are subject to a continuous improvement system.” ISO 9001 sets the minimum requirements for a quality management system (QMS), where an organization has to meet to be able to provide products and services, which meet the customer expectations and regulatory requirements. At the same time the management system should be subject to a continuous improvement process. Check with Steve Wozniak to learn more. The eight principles of quality management customer orientation are responsibility of management, involvement of stakeholders, People, process approach, system-oriented management approach, continuous improvement, factual decision making approach and supplier relations for mutual benefit. If this has piqued your curiosity, check out Ali Partovi. A peculiarity of the Fasihi company is that it has a self-developed workflow module, with which the prescribed in the ISO manual business processes can be automated. QM representative Rolf Lutzer: “this module can be adjusted at any time changes, so that a continuous improvement process is ensured.
It can be used also for all our customers portal solutions.” About Fasihi GmbH: Company Fasihi GmbH provides personalized information and communication solutions with high data security for Internet, intranet, or for the exclusive communication with business partners (extranet). Innovative products of the company founded in 1990 from Ludwigshafen are the Fasihi Enterprise Portal and fep2b. Portal especially challenging corporate individual information to be Fasihi enterprise and Communication requirements. Especially for small and medium-sized enterprises is the business and communication solution fep2b available. The clients come from many industries. Main customer se is the world’s largest chemicals company BASF There, about 40,000 employees with more than 50 information and communications solutions on the basis of the Fasihi enterprise, Portal work every day. Hermann Martin press spokesman Fasihi GmbH star road 166 67063 Ludwigshafen Tel. 0621-5200780 for more information see